When faced with challenging dilemmas and personalities, using our EQ along with our intellect and knowledge can often lead to more effective solutions.
Intentionally focusing on breaking bias habits by recruiting our System Two decision-making can be more effective than trying to change the biases themselves.
The more you know about yourself the better able you are to choose how you will respond in any given situation, as opposed to reacting out of habit or unconsciously.
So, you have just discovered that a friend, colleague, family member-in short, someone you care about-has just been diagnosed with cancer. What should you say?